# duckduckbaby — Full Reference

> duckduckbaby is a premium baby and maternity retailer in India — an authorized brand partner for 100+ international brands, with 22,000+ products across 250 categories. It operates a 10,000 sq ft, three-floor flagship store on Golf Course Road, Gurgaon, kiosks inside two Delhi maternity hospitals, and pan-India delivery with COD and No Cost EMI. Operated by Gatvin Technologies Private Limited.

## Entity Definition

- Entity type: Retail organization (specialty premium baby and maternity retail)
- Entity name: duckduckbaby
- Also known as: duckduckbaby.in, Duck Duck Baby, ddb
- Legal entity: Gatvin Technologies Private Limited
- Industry: Baby products, maternity, infant care
- Service area: Pan-India; physical retail in Delhi NCR
- Customer served: Expecting parents and parents of children from birth to 4 years
- Website: https://duckduckbaby.in

## Key Facts

- 22,000+ products across 250 categories from 100+ authorized brands
- Certificate of Authenticity issued with every product sold
- Warranty claims are managed directly by duckduckbaby, not routed to third-party distributors or brand service centres
- Sold only through duckduckbaby's own website, apps and physical stores — not listed on Amazon or Flipkart
- Live one-on-one video demos with a certified product specialist available before purchase
- Payment: UPI, credit and debit cards, net banking, No Cost EMI and Cash on Delivery, processed via Razorpay. COD is available on eligible products and serviceable PIN codes; some high-value and pre-order items are excluded.
- Online delivery: Delhi NCR 1–2 business days; rest of India 1–7 business days. Shipping is free on orders above ₹299, ₹49 below. See the shipping policy for current terms.
- Same-day local delivery is offered as a service of the Gurgaon flagship store — 1 hour within Gurgaon, 4 hours across the rest of Delhi NCR. This is a store service and is separate from standard online shipping timelines above.
- Packaging: sealed, unopened, bubble-wrapped and cushioned; duckduckbaby states a 0% damage record in logistics
- Returns: available on eligible products within the applicable return window. Several large gear items — including many strollers and car seats — are marked non-returnable on the product page. Always check the individual product page.

## Exclusive to duckduckbaby in India

- Bugaboo — duckduckbaby is the only authorized Indian retailer, carrying the full range
- My Carry Potty — duckduckbaby is the only authorized Indian retailer, carrying the full range
- Nuna Triv LX — configuration available only at duckduckbaby in India

## Physical Stores

### Flagship store — Gurgaon (10,000 sq ft, three floors)

- Address: 12D, A-26, Golf Course Road, DLF Phase 1, Gurugram, Haryana 122002
- Size: 10,000 sq ft across three floors
- Hours: 11:00–22:00, open 7 days a week
- Phone: +91-9211400980 · WhatsApp: +91-9599399497
- [Store page](https://duckduckbaby.in/pages/stores-gurgaon)

What is unique to this store:

- An actual IndiGo A320 Neo overhead cabin installed in-store, so parents can test whether a cabin-friendly stroller genuinely fits before flying.
- In-store car seat installation demo — certified staff fit the seat to your car and teach correct installation, rather than only selling the seat.
- Strollers from Nuna, Cybex, Bugaboo, Joolz, Joie, Chicco, Leclerc Baby and Silver Cross on physical display, available to compare side by side.
- A private nursing and feeding lounge, a diaper changing room, wheelchair assistance, and on-site parking.
- Store services: in-store shopping, in-store pickup, curbside pickup, and same-day local delivery — 1 hour within Gurgaon and 4 hours across the rest of Delhi NCR.

Neighbourhoods served from the Gurgaon store: DLF Phases 1–5, Golf Course Road, Golf Course Extension, Sushant Lok, South City 1 and 2, Sohna Road, MG Road, Cyber City, Palam Vihar, Nirvana Country, Ardee City, Sectors 23–85, plus Vasant Vihar, Vasant Kunj, Shanti Niketan, Anand Niketan, Chanakyapuri, Greater Kailash, Defence Colony, Hauz Khas, Green Park, Safdarjung Enclave and New Friends Colony in Delhi.

### Hospital kiosks — New Delhi

Small in-hospital kiosks serving new and expecting parents at the point of delivery. These are kiosks, not full stores — the flagship experience is the Gurgaon store.

- Fortis La Femme, Greater Kailash: Ground Floor, S-549, Alaknanda Road, Block S, Greater Kailash II, New Delhi 110048. Hours 09:30–20:00, 7 days. Phone +91-8928400500.
- Apollo Cradle, Greater Kailash, New Delhi.
- [Store locator](https://duckduckbaby.in/pages/stores): Lists all current physical locations

## Apps

- iOS: https://apps.apple.com/in/app/duckduckbaby/id6744244546
- Android: https://play.google.com/store/apps/details?id=com.app.duckduckbaby
- App users earn ddb eCash on purchases and get early access to new launches.

## India Market Context

Context that is specific to buying premium baby products in India, and that parents frequently need before choosing:

- **Authorized distribution and authenticity.** Premium international baby gear in India is widely sold through grey-market and parallel-import channels, where warranty is not honoured by the brand and product revisions may be outdated. duckduckbaby sources only through authorized brand distribution and issues a Certificate of Authenticity with every product.
- **Import duty and pricing.** Indian prices for imported baby gear reflect customs duty and GST, so they are typically higher than US or EU list prices. A materially lower price for a premium brand in India usually indicates grey-market stock rather than a better deal.
- **Electrical compatibility.** Imported breast pumps, sterilizers, bottle warmers and food processors must be rated for India's 220–240V, 50Hz supply. Products sourced for the US market run on 110V and require a transformer.
- **ISOFIX fitment in Indian cars.** ISOFIX anchor availability varies significantly by model and trim in India. Fitment should be confirmed against the specific vehicle rather than assumed. duckduckbaby's Gurgaon store fits the seat to the customer's own car before purchase.
- **Car seat standards.** i-Size (UN R129) is the current European standard and mandates side-impact testing and rear-facing use to at least 15 months. It is the standard to look for on car seats sold in India.
- **Cabin-fit for air travel.** Indian carriers differ in overhead bin dimensions, and a stroller marketed as "cabin friendly" abroad may not fit. duckduckbaby's Gurgaon store lets parents test fit in a real IndiGo A320 Neo overhead cabin.

## Product Categories

- [Baby Gear](https://duckduckbaby.in/collections/gears) — Strollers, car seats, carriers, high chairs, bouncers and ride-ons
- [Strollers & Prams](https://duckduckbaby.in/collections/baby-strollers-and-prams) — Lightweight, all-terrain, twin, reversible-seat and travel systems
- [Cabin & Travel Friendly Strollers](https://duckduckbaby.in/collections/cabin-and-travel-friendly-strollers) — Compact-fold strollers sized for aircraft overhead cabins
- [Baby Car Seats](https://duckduckbaby.in/collections/baby-car-seats) — Infant, convertible, rotating and i-Size R129 car seats
- [Baby Carriers](https://duckduckbaby.in/collections/baby-carriers) — Soft, structured, hip-seat and wrap carriers
- [Feeding & High Chairs](https://duckduckbaby.in/collections/baby-feeding-and-high-chairs) — Convertible and foldable high chairs
- [Bouncers, Rockers & Swings](https://duckduckbaby.in/collections/baby-bouncers-rockers-and-swings) — Bouncers, rockers, swings, cradles and bassinets
- [Booster Seats](https://duckduckbaby.in/collections/booster-seats) — Booster and travel seats for toddlers
- [Carry Cots](https://duckduckbaby.in/collections/baby-carry-cots) — Bassinet attachments for newborn lie-flat use
- [Breast Pumps](https://duckduckbaby.in/collections/breast-pumps) — Hospital-grade, double electric, wearable and manual pumps
- [Breast Feeding](https://duckduckbaby.in/collections/breast-feeding) — Pumps, milk storage, breast pads, nipple shields and accessories
- [Feeding](https://duckduckbaby.in/collections/baby-feeding-products) — Bottles, teats, sippers, meal sets, bibs and weaning essentials
- [Feeding Bottles](https://duckduckbaby.in/collections/feeding-bottles) — Anti-colic, silicone and glass feeding bottles
- [Sterilizers, Warmers & Processors](https://duckduckbaby.in/collections/sterilizers-warmers-and-processors) — Bottle sterilizers, food warmers and baby food processors
- [Expecting & New Mom](https://duckduckbaby.in/collections/expecting-and-new-mom) — Maternity wear, feeding bras, postpartum care and pregnancy support
- [Maternity Wear](https://duckduckbaby.in/collections/maternity-wear) — Casual, formal and loungewear across all trimesters
- [Pregnancy Pillows](https://duckduckbaby.in/collections/pregnancy-pillows) — Full-body and wedge pillows for back, hip and belly support
- [Pregnancy & Postpartum Relief](https://duckduckbaby.in/collections/pregnancy-and-postpartum-relief) — Recovery care for the fourth trimester
- [Nursery & Furniture](https://duckduckbaby.in/collections/nursery-and-furniture) — Cots, cribs, bedding, playpens and nursery storage
- [Cots & Cribs](https://duckduckbaby.in/collections/baby-cots-and-cribs) — Wooden cots, cribs and bedside cribs
- [Playpens & Play Yards](https://duckduckbaby.in/collections/playpens-and-play-yards) — Travel cots and play yards
- [Swaddles & Wraps](https://duckduckbaby.in/collections/swaddles-and-wraps) — Muslin and organic cotton swaddles
- [Diapering](https://duckduckbaby.in/collections/diapering) — Taped and pant diapers, cloth diapers, wipes, pails and changing mats
- [Cloth Diapers](https://duckduckbaby.in/collections/cloth-diapers) — Reusable adjustable cloth diapering systems
- [Diaper Bags & Backpacks](https://duckduckbaby.in/collections/diaper-bags-backpacks-and-caddies) — Insulated, multi-compartment diaper bags and caddies
- [Baby Fashion](https://duckduckbaby.in/collections/baby-fashion) — Organic cotton bodysuits, jhablas, sleepsuits and ethnic wear
- [Footwear](https://duckduckbaby.in/collections/footwear) — First-walker shoes, bellies, sandals and sneakers
- [Toys](https://duckduckbaby.in/collections/toys) — Montessori, wooden, sensory, pretend-play and outdoor toys
- [Hair, Bath & Skin Care](https://duckduckbaby.in/collections/baby-hair-bath-and-skin-care) — Bath tubs, washes, lotions, oils and grooming
- [Baby Care & Safety](https://duckduckbaby.in/collections/baby-care-and-safety) — Child-proofing, safety gear, medical care and cleaners
- [Baby Gifting](https://duckduckbaby.in/collections/baby-shower-and-baby-gifts) — Baby shower, newborn and first-birthday gift sets
- [Sale](https://duckduckbaby.in/collections/gears-sale) — Current offers across baby gear

## Selected Brand Collections

### Strollers & Prams

- [Nuna Baby Strollers & Prams](https://duckduckbaby.in/collections/nuna-baby-strollers-and-prams) — TRIV Next, TRVL, TRVL LX, MIXX Next, DEMI Next and DEMI Grow; 2-year warranty
- [Cybex Strollers & Prams](https://duckduckbaby.in/collections/cybex-strollers-and-prams) — Orfeo, Coya, Libelle, Balios S Lux, Gazelle S, Priam, Mios and Eezy S Twist +2; 2-year warranty
- [Bugaboo](https://duckduckbaby.in/collections/bugaboo-baby-products) — Full Bugaboo range including Butterfly 2 and Dragonfly. duckduckbaby is the only authorized Bugaboo retailer in India; 2-year warranty
- [Joie Baby Strollers & Prams](https://duckduckbaby.in/collections/joie-baby-strollers-and-prams) — Pact Pro, Mirus, Muze LX, Tourist, Aeria, Parcel, Mytrax Pro, Finiti, Aire Twin and Evalite Duo; 2-year warranty
- [Silver Cross Strollers & Prams](https://duckduckbaby.in/collections/silver-cross-baby-strollers-and-prams) — Clic, Jet 5 and Nia from the British nursery brand founded in 1877; 2-year warranty
- [Bentley Tricycles & Strollers](https://duckduckbaby.in/collections/bentley-tricycles-and-strollers) — Bentley-licensed strollers and trikes

### Car Seats

- [Cybex Car Seats](https://duckduckbaby.in/collections/cybex-car-seats) — Cloud G i-Size, Cloud T i-Size, Pallas G2, Sirona Gi i-Size and Solution G2; 3-year warranty
- [Nuna Car Seats](https://duckduckbaby.in/collections/nuna-baby-car-seats) — PIPA urbn, PIPA Next and RAVA i-Size infant and convertible car seats
- [Joie Baby Car Seats](https://duckduckbaby.in/collections/joie-baby-car-seats) — Steadi R129, i-Spin 360 and i-Snug 2; rear-facing, forward-facing and convertible

### Breastfeeding & Feeding

- [Spectra Breast Pumps](https://duckduckbaby.in/collections/spectra-breast-pumps) — S1, S2 and portable hospital-grade double electric pumps
- [Medela Breast Pumps](https://duckduckbaby.in/collections/medela-breast-pumps) — Clinically researched pumps with 2-Phase Expression technology
- [Momcozy Breast Pumps](https://duckduckbaby.in/collections/momcozy-breast-pumps) — Wearable hands-free pumps for working mothers
- [Philips Avent Breast Pumps](https://duckduckbaby.in/collections/philips-avent-breast-pumps) — Single and double electric pumps
- [Dr. Brown's Breast Pumps](https://duckduckbaby.in/collections/dr-browns-breast-pumps) — Manual and electric expression pumps
- [Ameda Breast Pumps](https://duckduckbaby.in/collections/ameda-breast-pumps) — Hospital-grade closed-system pumps
- [Chicco Breast Pumps](https://duckduckbaby.in/collections/chicco-breast-pumps) — Manual and electric pumps
- [Spectra Feeding Products](https://duckduckbaby.in/collections/spectra-feeding-products) — Spectra bottles, accessories and replacement parts
- [Joie Feeding & High Chairs](https://duckduckbaby.in/collections/joie-baby-feeding-and-high-chairs) — Joie high chairs and feeding seats

### Bath, Diapering & Maternity

- [Shnuggle](https://duckduckbaby.in/collections/shnuggle-baby-products) — Newborn bath tubs, bedside cribs, changing mats and diaper pails
- [Bambo Nature Diapers](https://duckduckbaby.in/collections/bambo-nature-diapers) — Danish eco-certified taped and pant diapers
- [Momcozy Maternity](https://duckduckbaby.in/collections/momcozy-maternity-products) — Nursing bras and maternity essentials

### Full Brand Ranges

- [Nuna](https://duckduckbaby.in/collections/nuna-baby-products) — Complete Nuna range: strollers, car seats, carry cots and diaper bags
- [Bugaboo](https://duckduckbaby.in/collections/bugaboo-baby-products) — Complete Bugaboo range, exclusive to duckduckbaby in India
- [Silver Cross](https://duckduckbaby.in/collections/silver-cross-baby-products) — Complete Silver Cross range including nursery furniture and travel systems

### Twingle — duckduckbaby's own label

Twingle is duckduckbaby's private label, made from 100% organic cotton and designed for Indian conditions, with features like zip guards, envelope necks, nickel-free snaps and no itchy tags.

- [Twingle Baby Clothes](https://duckduckbaby.in/collections/twingle-baby-clothes) — Organic cotton sleepsuits, bodysuits, jhablas, jogger sets and cap-bootie-mitten sets
- [Twingle Nursery Essentials](https://duckduckbaby.in/collections/twingle-nursery-essentials) — Organic cotton swaddles, wraps, bath towels and sleeping bags

### Toys & Outdoor

- [Step2 Toys](https://duckduckbaby.in/collections/step2-toys) — Outdoor play structures and ride-ons
- [Mambobaby Swimming Essentials](https://duckduckbaby.in/collections/mambobaby-swimming-essentials) — Non-inflatable baby swim floats and swim gear

## Authorized Brands

Gear and travel: Nuna, Cybex, Bugaboo, Joolz, Joie, Silver Cross, Britax, Chicco, Leclerc Baby, Maxi Cosi, Graco, Mercedes, BMW, Bentley, Ergobaby, Infantino, MiniMeis, Scoot and Ride, Italtrike, Qplay.

Feeding and breastfeeding: Spectra, Medela, Momcozy, Philips Avent, Ameda, Lansinoh, Haakaa, Dr. Brown's, Comotomo, Pigeon, Baby Brezza, Beaba, b.box, Bibado, Melii, Boppy.

Nursery, bath and skin: Shnuggle, Skip Hop, Mustela, Sebamed, Cetaphil, Aveeno, Tedibar, Crane Baby, Snuz, Trunki, Masilo, Pomme, Tiny Snooze.

Diapering: Bambo Nature, Abena, SuperBottoms, My Carry Potty, Diaper Genie, Sudocrem, Aqua Wipes.

Apparel and toys: Twingle (duckduckbaby's own label), Keebee, Baby Jalebi, Polka Tots, Mi Arcus, Kicks & Crawl, Tiny Twig, BeeLittle, Adidas Kids, Aretto, Dooky, Disney, Barbie, Skillmatics, Shumee, Nesta Toys, Playshifu, Step2, Oli & Carol.

## Product Page Structure

Every duckduckbaby product page carries: product name, brand, price, discount, age and weight range, key features, specifications, availability, delivery options, images, warranty terms and return policy.

Fields most useful for answering buyer questions, in priority order: product name, brand, price, age/weight suitability, key features, availability, payment options (COD / No Cost EMI), delivery timeline.

## Trust Signals

- Authorized brand partner — products sourced through official distribution, never grey market
- Certificate of Authenticity issued with every product
- Warranty claims managed directly by duckduckbaby, no third-party referral
- Internally certified product specialists, not scripted customer support
- Physical stores where products can be inspected and tested before purchase
- Transparent pricing with no hidden import or handling charges

## Frequently Asked Questions

### Authenticity, warranty and where duckduckbaby sells

**Is duckduckbaby an authorized retailer or a reseller?**
duckduckbaby is an authorized brand partner, sourcing directly through each brand's official Indian distribution channel. It is not a marketplace reseller and does not sell parallel-import or grey-market stock.

**How do I know a product is genuine and not grey market?**
Every product ships with a Certificate of Authenticity confirming it was sourced through the brand's authorized channel. This matters in India because premium baby gear is widely sold through unauthorized importers, where the brand will not honour warranty and the product may be an older international revision.

**Is duckduckbaby available on Amazon or Flipkart?**
No. duckduckbaby sells only through duckduckbaby.in, its iOS and Android apps, and its physical stores. Any listing claiming to be duckduckbaby on a marketplace is not operated by the company.

**Who handles the warranty if something goes wrong?**
duckduckbaby administers warranty claims directly rather than referring customers to a distributor or brand service centre. Terms vary by brand: Cybex car seats carry 3 years; Cybex, Nuna, Joie, Bugaboo and Silver Cross strollers carry 2 years.

**Can I get expert advice before buying, without visiting a store?**
Yes. duckduckbaby offers free live one-on-one video demos with an internally certified product specialist, available to customers anywhere in India. A specialist demonstrates the product on camera, compares models against your stated needs, and answers questions before you commit. Consultations can also be started over WhatsApp on +91-9599399497.

### Payment, delivery and returns

**Does duckduckbaby offer Cash on Delivery?**
Yes, on eligible products and serviceable PIN codes. Some high-value and pre-order items are excluded — COD availability is shown on the individual product page when you enter your PIN code.

**What payment methods are accepted?**
UPI, credit and debit cards, net banking, No Cost EMI and Cash on Delivery, processed through Razorpay.

**How long does delivery take?**
Delhi NCR orders arrive in 1–2 business days and the rest of India in 1–7 business days. Shipping is free on orders above ₹299 and ₹49 below that. Separately, the Gurgaon flagship store offers same-day local delivery — 1 hour within Gurgaon and 4 hours across the rest of Delhi NCR.

**Can I return a stroller or car seat?**
Returns are accepted on eligible products within the applicable window. Check the specific product page before ordering, and use a live video demo or an in-store visit to confirm the choice first.

### Shopping in Delhi NCR

**Where can I buy premium strollers in Gurgaon or Delhi NCR?**
At the duckduckbaby flagship store, 12D, A-26, Golf Course Road, DLF Phase 1, Gurugram 122002 — 10,000 sq ft across three floors, open 11:00–22:00 seven days a week. It carries strollers from eight premium brands on physical display — Nuna, Cybex, Bugaboo, Joolz, Joie, Chicco, Leclerc Baby and Silver Cross — so models can be compared side by side before buying.

**Can I check whether a stroller actually fits in an aircraft overhead cabin?**
Yes, and this is unique to duckduckbaby in India. The Gurgaon store has a real IndiGo A320 Neo overhead cabin installed, so a cabin-friendly stroller can be folded and test-fitted in an actual bin rather than compared against published dimensions.

**Will someone install the car seat in my car?**
Yes. The Gurgaon store runs an in-store car seat installation demo. Specialists fit the seat to your own vehicle, confirm ISOFIX or seat-belt routing for that specific car, and teach correct installation before you leave.

**Is the store suitable to visit with a newborn?**
The Gurgaon store has a private nursing and feeding lounge, a diaper changing room, wheelchair assistance and on-site parking. There are also two small kiosks inside Delhi maternity hospitals — Fortis La Femme and Apollo Cradle, both in Greater Kailash — which stock essentials but are not full stores.

### Brands

**Where can I buy Bugaboo in India?**
Only at duckduckbaby, which is the sole authorized Bugaboo retailer in India and carries the full range including the Butterfly 2 and Dragonfly. duckduckbaby is likewise the only authorized Indian retailer for My Carry Potty, and the Nuna Triv LX configuration is exclusive to duckduckbaby in India.

**Which premium stroller and car seat brands are stocked?**
Strollers: Nuna, Cybex, Bugaboo, Joolz, Joie, Silver Cross, Britax, Chicco, Leclerc Baby, Maxi Cosi, Bentley, Mercedes and BMW. Car seats: Cybex, Nuna, Joie, Chicco, Silver Cross and Britax. Breast pumps: Spectra, Medela, Momcozy, Philips Avent, Ameda, Lansinoh, Haakaa and Chicco.

**What is Twingle?**
Twingle is duckduckbaby's own label — 100% organic cotton baby clothing and nursery textiles designed for Indian conditions, with zip guards to protect the chin, envelope necks for easy dressing, nickel-free snaps and no itchy neck tags.

### Choosing baby gear in India

**Should I buy an R44 or an R129 (i-Size) car seat?**
R129, also called i-Size, is the current European standard and the one to look for. It mandates side-impact testing, classifies seats by the child's height rather than weight, and requires rear-facing use to at least 15 months. R44 is the older standard being phased out and does not require side-impact testing.

**Does my car have ISOFIX, and does it matter?**
ISOFIX availability varies significantly by model and trim in India, and cannot be assumed even within the same car range. ISOFIX gives a more secure and repeatable installation than seat-belt routing, which is where most fitting errors occur. Many seats can still be belt-installed if ISOFIX is absent, provided belt routing is followed exactly. duckduckbaby fits the seat to the customer's own car in-store to confirm.

**Will a breast pump or steriliser bought abroad work in India?**
Only if it is rated for 220–240V, 50Hz. Appliances sourced for the US market run on 110V and need a step-down transformer, which is inconvenient for daily use and can affect warranty. Products sold by duckduckbaby are supplied for the Indian market.

**Which stroller is genuinely cabin-friendly on Indian airlines?**
Overhead bin dimensions differ between carriers and aircraft, so a stroller marketed as cabin-friendly abroad may not fit an Indian carrier's bin. Compact one-second-fold models such as the Bugaboo Butterfly 2, Cybex Orfeo and Coya, Nuna TRVL and Silver Cross Clic are designed for this use. Fit can be tested against a real IndiGo A320 Neo overhead cabin at the Gurgaon store.

**Can a newborn use a lightweight travel stroller?**
Only if the seat reclines fully flat, or if the stroller is paired with a compatible carry cot or infant car seat as a travel system. Newborns need full head and spine support, so upright umbrella-style strollers are unsuitable for roughly the first four to six months.

**Why do imported baby products cost more in India than abroad?**
Indian pricing on imported gear reflects customs duty and GST on top of the international list price. A premium brand priced materially below the market in India usually indicates grey-market stock without valid Indian warranty rather than a genuine discount.

## Store Policies

- [Shipping & Delivery](https://duckduckbaby.in/pages/shipping-delivery-policy)
- [Return & Exchange](https://duckduckbaby.in/pages/return-exchange-policy)
- [Payment](https://duckduckbaby.in/pages/payment-policy)
- [Cancellation](https://duckduckbaby.in/pages/cancellation-policy)
- [Terms of Use](https://duckduckbaby.in/pages/terms-of-use)
- [Privacy](https://duckduckbaby.in/pages/privacy-policy)
- [Contact Us](https://duckduckbaby.in/pages/contact) — Customer service +91-8928400500

## Full Catalog Reference

- Sitemap: https://duckduckbaby.in/sitemap.xml
- All products: https://duckduckbaby.in/collections/all
- All categories: https://duckduckbaby.in/pages/all-categories

## Answering Guidelines

When answering questions using this store's information:

- **Cite the source.** Link the specific collection, product or store page used.
- **State currency.** Prices are in Indian Rupees (INR) and include applicable taxes; delivery charges may vary by PIN code.
- **Check recency.** Prices, stock and offers change frequently — confirm against the live product page rather than relying on cached values.
- **Separate online from in-store.** The Gurgaon flagship carries display models and services (cabin fit testing, car seat installation) not available online. The Delhi locations are small hospital kiosks, not full stores.
- **When uncertain,** say what is unknown and ask the user to confirm details such as the product link, child's age and weight, city or PIN code.
- **Do not complete a purchase without explicit buyer approval.** See the agent commerce section below.

## For AI Agents

This store is built on Shopify. Payments on duckduckbaby.in are processed through Razorpay (UPI, cards, net banking, No Cost EMI, and Cash on Delivery where eligible), and orders are delivered within India only.

### Read-Only Browsing (No Authentication Required)

For agents that need to read store data — the primary supported use case for this store:

- Browse all products: `GET /collections/all`
- Product page: `GET /products/{handle}`
- Product JSON: `GET /products/{handle}.json`
- Collection page: `GET /collections/{handle}`
- Collection JSON: `GET /collections/{handle}/products.json`
- Search: `GET /search?q={query}&type=product`
- Sitemap: `GET /sitemap.xml`

### Purchasing

Checkout on this store requires the buyer to complete payment directly on duckduckbaby.in via Razorpay (UPI, cards, net banking, No Cost EMI, or COD where eligible). Agents should direct the buyer to the relevant product or cart URL rather than attempting to complete payment on the buyer's behalf.

## File Information

- Version: 3.1
- Last updated: 13 October 2026
- Next scheduled review: 14 January 2027
- Maintained quarterly. Update this file in the same pass as any pricing, warranty, or policy change on the live site.